The process of adding new servers to Dome9 is done in two phases:

  1. Adding a new server entity in the Dome9 central
  2. Installing the Dome9 agent on your cloud instance

If you have installed the agent without first creating a server on the Dome9 website you will see the “Agent not recognized” message in the Dome9 log.

To fix this login to your dome9 account and create a server with appropriate operating system and IP, the agent should be discovered and appear as “Accessible” on Dome9 central within a few seconds.

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